All documentation

Work management

Getting around

Search as a jump, the URL as the state, and the addresses worth knowing.

Search is the fastest way anywhere

Press / or Ctrl+K from any screen. Typing an item key like HLX-142 jumps straight to it; typing words searches work, comments, filenames, projects, releases and people. See Search.

The URL is the state

Every filter, grouping, layout and cadence choice lives in the address bar. That has three consequences worth using deliberately.

  • A view is a link. Paste it into chat and the person who opens it sees exactly what you were looking at — no saved view needed, no *it works on my screen*.
  • Back works. Narrowing a filter and undoing it is the browser's back button, not a control you have to find.
  • A saved view can be narrowed without saving a copy. Open one and add a filter on top; the saved view is the starting point, not a lock.

One thing that is deliberately not in the URL

The half-typed contents of a search box. A keystroke is not a place, and putting it in history would make Back walk backwards through your typing.

Addresses worth knowing

AddressWhat it is
/work/HLX-142An item, by key. The key is what a pasted link carries and what people type; the id works too.
/boardThe board for the organisation cadence.
/board?team=<id>A team's board. The picker puts the organisation among the teams rather than above them.
/board?project=<id>A project's board — the same data with one clause added, never a separate list.
/backlog?layout=tableThe backlog drawn as a table. Also list, calendar and timeline.
/backlog?group=assigneeGrouped into lanes. Also project, priority, type, state, initiative, milestone and label.
/roadmapInitiatives and releases on a time axis.
/insightsVelocity, cycle and lead time, aging work, and the workload grid.
/sprints/<id>One sprint's burndown and cumulative flow.
/timeYour timesheet. ?week=YYYY-MM-DD opens a particular week.
/my-workEverything assigned to you, across every project.

Filters combine the way you would expect

Different filters narrow each other: a type filter and a priority filter together mean both. Several values within one filter widen it: two assignees means either. The one combination worth naming is people plus unassigned, and labels plus unlabelled — each of those is an *either* within itself, and the two groups still narrow each other rather than collapsing into one list that matches nearly everything.

Where things live

The sidebar puts Work above People deliberately: most organisations arrive for issue tracking and find the HR half afterwards. Settings that shape work — states, types, boards, labels, fields, automation — are under Settings; the ones that shape people are too, and the two never gate each other. See Who can do what.