Work management
Sprints and capacity
A dated window across every project, with capacity computed from working patterns, holidays and approved leave.
A sprint is a dated window with a name and a goal. It collects work from any project, which is what makes it usable by a team serving several clients at once. It can be associated with a team, or belong to the organisation as a whole.
Lifecycle
| State | Means |
|---|---|
| Planned | Being filled. Not yet running. |
| Active | Running. Started at a recorded moment. |
| Closed | Finished. Completed at a recorded moment. |
Committed points are captured when the sprint starts
The commitment is snapshotted separately from what the sprint currently holds. Scope added mid-sprint therefore stays visible as scope added, instead of quietly rewriting what was committed — which is the single most common way a burndown is made to look better than the sprint was.
Capacity
This is the payoff of having HR in the same database. For each person in the sprint:
Capacity for one person
scheduled working minutes in the sprint window
(from their working pattern, minus public holidays)
× their FTE
− approved leave falling inside the window
− any reserved overhead the team has agreed- FTE is applied per day, not to the total. Prorating only the total would let somebody at 0.6 FTE lose a full eight-hour day of capacity to one day of leave when they only had 4.8 hours that day — the absence would remove more capacity than existed.
- A leave day is capped at what that person was scheduled to work. Otherwise a calendar-day absence spanning a weekend removes capacity nobody had.
- Holidays are resolved per person. A team split across a Georgian and a UAE entity does not share public holidays, and applying one set to everybody makes the number wrong for half of them.
- Reserved overhead is a first-class input, expressed as a percentage. Teams that skip it and then miss every sprint are the norm, so it is a field rather than a haircut somebody applies in their head.
- A manual override wins over the whole calculation. There are always commitments the system cannot see, and an override is honestly labelled as one rather than disguised as a computed figure.
Do not express part-time twice
An FTE below 1.0 against a full-time pattern, and a reduced working pattern at full FTE, mean the same thing here. Using both for one person applies the discount twice.
Provisional numbers
Where an unconfirmed public holiday moved somebody's number — a date announced by decree that has not landed yet — the capacity figure is marked provisional and carries a marker rather than being presented as settled. See Holiday calendars.
What closing a sprint does
Unfinished work carries over to the next sprint of the same cadence, or an explicit policy refuses to close until somebody says where it goes — set per team, inheriting from the organisation. The commitment taken at the start is never revised by closing, which is the whole value of the figure. The burndown and cumulative flow are on the sprint itself, and velocity is on insights.